Proud winner of LTEN Excellence Award! How many of us make New Year’s resolutions, then tuck them away never to be seen again? No wonder they don’t work. Here are 6 tips to help them stick, a story of success and a template to help you create resolutions that really work.
I am so proud to have contributed to this excellent White paper. What is a White paper exactly anyway and why should you read it? According to Wikipedia, a white paper is an authoritative report or guide that informs readers concisely about a complex issue and presents the issuing body's philosophy on the matter. It is meant [...]
You are at a party. Clearly you want to connect with people, but how? You look around the room and unconsciously size people up. What are you looking for? And don’t forget, they are also judging you. What criteria are they using? John Neffinger and Matthew Kohut have actually figured out the hidden qualities that [...]
Have you ever tried to jump up four steps at a time? Did you fall? Well that’s exactly what our reps are doing – jumping up the staircase of behavior change. And we wonder why the doors shut on them! Not only do sales reps make this mistake several times a day, but in some [...]
“Attitude is everything!” I always said. And what I thought that meant was that I should create a positive attitude at all cost. Turns out, that might not be the best plan! In The Upside to Your Dark Side, Kashdan and Biswas-Diener push our thinking beyond positive emotions. They go so far as to suggest that our modern [...]
Trustworthiness is certainly something that we think about a lot in pharma, but how crucial is it to our success? Trust in pharma - or lack thereof - is headline news… again. Between Binley’s recent survey which found more than forty percent of U.K. doctors view the pharma industry negatively and the brouhaha over Turing Pharma’s 5000 percent [...]
I met my daughter’s new teacher today. And in one minute I knew it was going to be a good year. It made me think, “What makes people like you immediately?” What is that magical combination of skills and features that make you the type of person others want to be around? Have you consciously thought about [...]
In today’s world, it is easy to suffer from information and decision over-load. This can lead to a disorganized mind. The average person is sleep-deprived, overstressed, and not making enough time for things he/she wants to do. What about you? Some of us are doing better than others. Daniel Levitin shares, in The Organized Mind, what [...]
Dr. Patricia Scott reminds us that no matter how brilliant we are, if we can’t get our message across, we won’t lead, sell, educate, persuade, advocate or help. In Getting a Squirrel to Focus, she provides an easy and practical way to make our messages much more efficient and effective. Masterful communicators may appear to have commonsensical [...]
No matter how bad an experience, we can always make it better when we choose to learn something from it. That’s what Troy Lewis, author of Gas Money did. I met Troy at a conference for pharma trainers. We happened to sit at the same breakfast table and he soon had me mesmerized with his stories. Troy [...]
