Proud winner of LTEN Excellence Award! 
Dr. Atul Gawande shares great stories of how some innovations in medicine spread while other equally important ones did not. So many lessons for us. Enjoy his article from The New Yorker, Annals of Medicine. http://www.newyorker.com/reporting/2013/07/29/130729fa_fact_gawande?currentPage=all
Picture the people you chose to do business with; your hairstylist or your car dealer for example. Why do you choose that person over and over again? There are likely many people offering similar services at comparable quality and competitive prices. Michelle Lederman, author of The 11 Laws of Likability, believes the answer boils down [...]
Watch this incredible un-staged moment from a Special Hockey International tournament. We can all learn from this young player. Grab your tissue..... To learn more about it go to http://www.kruzfm.ca/blogs/TheLoweDown/blogentry.aspx?BlogEntryID=10517643
Dr. Adam Grant’s new book 'Give and Take: A Revolutionary Approach to Success' addresses this question and others as he explores how your approach; whether you are a giver, taker or matcher, determines your success. If you haven't yet heard of Dr. Adam Grant, you soon will! Always on the lookout for new ideas to [...]
“In spite of the importance of trust in our business world today, few leaders have given it the focus it deserves.” The Trust Edge, page 28 Building trust is like growing a forest. Many seeds are planted, nurtured over time and then with one small match, destroyed. So how do you plant and nurture those [...]
An oldie but a goodie. This video of Zig Ziglar is memorable and meaningful. See how he turned an angry woman around from hating her job to loving it. You can too - learn his magic approach.
First a little mystery! Some of the qualities of that sentence are: It's practical, easy to implement and consistently effective It's based on one’s desire for freedom of choice It's small but mighty! So, what is it? A meta-analysis published in December 2012 of 42 studies and 22,000 people showed that if you include the [...]
“Dr. Anderson stood and reached for the door knob when his rep tried a new approach. Dr. Anderson stopped, did an about face, plunked himself back into his chair… and kept talking. It worked!” Click the link to enjoy my full article that was just published in SPBT's In Focus magazine. http://www.nxtbook.com/nxtbooks/focus/2013winter/#/34
Have you ever wished you could be a fly on the wall to find out how successful organizations train their top talent? Wouldn’t it be great to hear the CEO teaching his most prized lessons? David Novak is the chairman and CEO of Yum! Brands, Inc., which operates in more than 117 countries and employs [...]
What would you do if it was your job to influence people to take the stairs instead of the escalator? Check out what these people did to have 66% of people choose the stairs! Very fun!
